Return and Refund Policy
Company Name: Swottex Technologies Private Limited
Address: Ralhi World Tower, 1st Floor, Dubahai Khurd, Sirmour, Rewa- 486111, Madhya Pradesh
Email:info.swottex@gmail.com
Website: https://swottex.com/
Introduction:Swottex Technologies Private Limited is committed to providing high-quality digital marketing services and training. This Return and Refund Policy outlines the terms and conditions under which refunds may be granted for our services. By engaging with our services, you agree to this policy.
Refund Eligibility:Refunds are considered under the following circumstances:
If you cancel the service within 7 days of payment and no substantial work has been initiated, a refund may be granted after deducting administrative charges.
If deliverables promised are not met within the agreed timeline, and the delay is solely attributable to Swottex Technologies.
If you withdraw from a training program before the first session, you are eligible for a full refund.
No refunds will be provided once the training program has commenced.
Non-Refundable Services :The following services are non-refundable:
Any service where the work has been initiated or completed.
Customized services delivered as per client requirements.
Costs associated with third-party tools, software, or platforms procured on your behalf.
Refund Process :To request a refund, please follow these steps:
1. Send a detailed email toinfo.swottex@gmail.com with your:
Full Name
Contact Information
Order Details
Reason for Refund
2. Once your request is received, our team will review it and respond within 7 business days.
3. If approved, refunds will be processed within 10 business days to the original payment method.
Cancellations :
Digital Marketing Services:Clients may cancel services at any time by notifying us in writing. Refunds, if eligible, will be processed as per the refund policy outlined above.
Training Programs:Cancellation requests must be submitted via email at least 48 hours before the program’s start to qualify for a refund.
Any service where the work has been initiated or completed.
Customized services delivered as per client requirements.
Costs associated with third-party tools, software, or platforms procured on your behalf.
Dispute Resolution :In case of any disputes, clients are encouraged to contact us directly at info.swottex@gmail.com. We are committed to resolving issues amicably.
Contact Information :For any questions or concerns about this Return and Refund Policy, please contact us:
• Email: info.swottex@gmail.com
• Address: Ralhi World Tower, 1st Floor, Dubahai Khurd, Sirmour, Rewa- 486111, Madhya Pradesh
Effective Date:This policy is effective as of [25-12-2024].
Swottex Technologies Private Limited reserves the right to update or modify this policy at any time without prior notice. All Changes will be posted on our website.